Simple, Transparent Pricing
No subscriptions. No setup fees. No monthly minimums.
One straightforward rate for every event.
3% credit card processing on all transactions
By default, fees are passed to attendees at checkout. You can also choose to absorb fees into your ticket price or split them however you’d like.
Free events? No service fees, no processing fees, no catch.
Running a festival, fair, or high-volume event?
We tailor pricing and onboarding for larger productions, multi-day festivals, and recurring events. Every client works with an account manager who knows live events, not a call center.
FANalytics Reporting
Live sales, revenue, and check-in data, plus benchmark reports built for organizers
Eventpro Scanning App
Fast gate entry with session-level check-in for conferences and multi-day events
Email & Marketing Tools
Mass email to ticket buyers, Mailchimp integration, and native Meta Pixel on every ticket page
Flexible Ticketing
Reserved seating, dynamic pricing, bundles, add-ons, waitlists, and abandoned cart recovery
Affiliate & Creator Tracking
Per-partner unique links, partner logins, and revenue attribution built in
In-House Support
Real people in Atlanta, GA. Phone, chat, and email, not a call center or chatbot
See Your Exact Fees
Enter your ticket price to see what your attendees will pay and what you’ll receive
How We Compare
Lower fees, no subscriptions, and every feature included at one rate
| Platform | Service Fee | Processing Fee | Total on $50 ticket |
|---|---|---|---|
| Big Tickets | $1.49 + 2.5% | 3% per order | $4.12 (8.2%) |
| Eventbrite | $1.79 + 3.7% | 2.9% per order | $5.09 (10.2%) |
| Ticketmaster | Varies by event (typically 20–30%) | Included | $12–15+ (25–30%) |
Eventbrite fees based on their published U.S. pricing as of April 2026. Eventbrite also offers optional Pro plans starting at $15/month for additional marketing features. Ticketmaster fees vary by event, venue, and artist; percentages based on industry analysis.
Sales tax handled for you. Big Tickets is a marketplace facilitator and automatically calculates, collects, and remits sales tax in all states where required.
Common Questions
Need more info? Email support@bigtickets.com or call 888-318-2752.
Your choice. By default, fees are passed to attendees at checkout. You can also absorb the fees into your ticket price, or split them however you’d like. Configure this per event in your dashboard.
Yes. No service fees, no processing fees, no catch. Free events work best alongside paid ticketing as part of a larger program, so our team will help you get set up. Talk to sales to get started.
Payouts go via direct deposit on a schedule that works for you: weekly, pre-event, post-event, or a hybrid approach. Pre-event payouts are available for qualifying events. We’ll set this up when you onboard.
We evaluate nonprofit pricing on a case-by-case basis. If you’re a registered nonprofit, contact us to discuss your event and we’ll see what we can do.
All the major ones: Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo.
You control refunds from your dashboard. Issue full or partial refunds at your discretion. Service fees are non-refundable. If an event is canceled, the organizer is responsible for refunding attendees.
Yes. We use PCI-compliant payment processing with encryption and tokenization to protect every transaction.
No. There are no subscriptions, no monthly fees, and no minimum commitments. You can sell tickets for one event or a hundred. High-volume or multi-year events may work with us under a custom agreement with tailored pricing and support.
Our Clients
Trusted by festivals, fairs, and live events across the country
From local fundraisers to major festivals, organizers rely on Big Tickets year after year.
